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Customer Success Stories

Lightyear has made real and tangible impacts to the Purchasing and Accounts Payable processes of businesses on a global scale.

Inspire Learning Trust Cuts Reconciliation Time From Hours to Minutes

Inspire Learning Trust is a multi-academy trust based in Rotherham, supporting students across all key stages of education. 

Managing the volume of invoices and supplier data across the Trust became increasingly time-consuming. The team sought an AP automation solution that could streamline their processes and integrate seamlessly with their existing accounting system, Sage 200.

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Rare Steakhouse Saved 30% on AP Costs Through Automation


Rare Steakhouse is a proud fixture of Melbourne’s dining scene, renowned for its dedication to quality, consistency, and the art of steak. However, the business faced challenges with manual invoice processing and stock control.


To support continued growth and streamline operations, they adopted Lightyear to simplify and speed up invoice management.


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Cambridge United Made Approvals 7x Faster

More than just a football club, Cambridge United champions education, health, and inclusion through various community initiatives. 

However, Cambridge United faced challenges with manual invoice processing, which consumed valuable time and resources. 

Hence, the business sought an AP automation solution that seamlessly integrates with their accounting software, Sage.

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St Johns Bowling Club Cuts Processing Time from Days to Hours

St Johns Park Bowling Club has been a cornerstone of the local community, offering premier lawn bowling experience.

With a wide-reaching operation and multiple facets to manage, the club's main challenge was the manual processing of invoices.

To quicken the invoice processing, the team sought Lightyear that integrated well with their ERP system, Adept.

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Mookai Rosie Cuts Invoice Processing Time from Minutes to Seconds

Mookai Rosie supports Aboriginal and Torres Strait Islander women in Queensland, Australia. 

With 24/7 operations across 3 locations and a team of over 60 staff, they offer essential services to improve health outcomes for mothers and babies.

The team struggled with time consuming manual invoice management and needed a cloud-based solution to integrate seamlessly with their accounting software, Access Attache Evo.
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How Allendale Constructed Smarter Workflows with Invoice Automation



With a busy finance team, Allendale's biggest challenges were hours of manual data entry and securing timely approvals. 




Seeking to streamline these processes and improve efficiency, the team adopted an invoice automation solution that integrated with Xero.

 

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Video Case Study: Exchange Hotel and Ami Who

Behind the Bar and Behind the Books
We sat down with both Ami, from Ami Who Bookkeeping, and Janine from the Exchange Hotel to chat about how Lightyear has benefitted Ami’s practice and streamlines AP processes for her clients.

"We've managed to integrate the third venue into the bookkeeping hours, without adding any extra time", Janine Bullers, Exchange Hotel.

"It cuts my time in half as well", Ami O'Connell, Ami Who Bookkeeping.
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WG Carter Builds a Better Way to Invoice Management

Founded in 1947, WG Carter brings over 70 years of expertise as a trusted, high-quality builder in Oxfordshire and the Cotswolds. Specialising in high-end residential refurbishments, the company is known for its work on listed buildings, carefully restoring historic properties with attention to detail.

However, the business’s finance team faced significant challenges with manual data entry and tracking invoices on hold. To simplify these tasks and enhance efficiency, the team implemented an invoice automation solution that integrated with Xero accounting software.

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Wahlburgers Cuts AP Admin Time from 15 Hours to Just 4

For over a decade, Wahlburgers has built a reputation as a leading dining restaurant chain known for its premium burgers and welcoming atmosphere. With over 90 locations, this global brand expanded its worldwide footprint into Australia in February 2022, focusing on quality food and customer experience.

Wahlburgers previous AP provider was limited in its capabilities. They made the switch to Lightyear and haven't looked back since.

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How TCS Guernsey Reduced AP Tasks From 3 Days to 10 Minutes

Founded in 2019, TCS Guernsey supports local businesses with outsourced bookkeeping and payroll services. TCS Guernsey removes the stress of bookkeeping and takes on these time-consuming tasks, allowing their clients to focus on what they do best: growing their business. 

The bookkeeping business now uses Lightyear to automate the accounts payable (AP) and bookkeeping processes for 37 clients, mainly in the hospitality and retail sectors. 

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How Automation Helped Queensway Save Half a Headcount

Established in 1973, Queensway is a family-owned business with a diverse portfolio of services. With operations across the UK, Queensway continues to deliver exceptional experiences and sustainable growth.

 

Queensway’s busy finance team of 8 found manual invoice management increasingly challenging. With slowing efficiency and complicating processes, the team sought a cloud-based solution to automate workflows and integrate seamlessly with their accounting software, Xero.

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How Strandbags' Finance Team Gained Back 25% of Their Day

Strandbags, an Australian retailer with over 300 stores across Australia and New Zealand, was struggling to manage its expanding purchase invoice pile.


It relied heavily on a manual, time-consuming AP process, which was especially difficult during the peak seasons, when invoice volumes surged by 50-100%, putting immense pressure on the 2-person team.


To eliminate these issues, the team sought Lightyear’s automated invoice solution.

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How Windmill NI, a Burger King Franchise Made 5 Digit Savings With AP Automation

With over 35 years in the industry, Windmill is Northern Ireland’s biggest Burger King franchise.


Founded in 1986, Windmill operates 25 restaurants. Due to multiple cost centres and regular documentation influx for each restaurant, the business handles a high volume of invoices.


To manage the business’s growing accounts payable (AP) tasks, Bernie Simpson, Windmill’s Financial Controller, implemented automated invoice processing software.

 

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How Withington Girls’ School Graduated to Paperless Invoice Processing with Lightyear

Based in Manchester, England, Withington Girls’ School is an independent school providing primary and secondary education to around 750 girls. 


The school’s busy finance team and various academic departments were managing purchases, and invoice management was becoming increasingly challenging for the finance staff. Looking to automate the manual processes and get better visibility over their payable documents, the team decided to move to a cloud-based solution that integrated with their accounting software, Access Financials.

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Synapse Enhance their MYOB Acumatica Integration with AP Automation

Established in 1984, Synapse has achieved remarkable growth. Starting in Queensland, they rapidly expanded their services nationally through partnerships and mergers and now have multiple offices across Australia.


To support the business' growing financial needs, Synapse implemented Accounts Payable Automation Software, which saved the finance team 40 hours a month and provided more reliable data.

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How Evergreen Care Reduce Costs by 50% with AP Automation

Evergreen Care offers a fresh perspective on nursing home care in Ireland. As a rapidly growing, multi-entity business, they saw potential to improve their accounting processes in Sage 50 which were heavily manual and time consuming. 

By choosing to automate accounts payable with Lightyear, Evergreen have managed to scale their operations without increased data admin. Saving up to 40 hours a week in time, the finance team have been able to manage their workload effectively.
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Soho Theatre Level-Up their Sage Intacct Integration with AP Automation

Soho Theatre is one of the most vibrant producers of theatre, comedy and cabaret in the London's West End. As a multi-faceted operation, housing 3 venues and 4 sub-entities, the business handles large amounts of invoices with various products.


The implementation of an Accounts Payable Automation Software for Sage Intacctmeant the theatre “saved half a day, every day,” and gave the finance team reliable data to support budget holders more effectively.

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How 3Sheets Cut Hospitality Costs with AP Automation

Pippa Evans, Group Area Manager, has been handling the AP automation process for 3Sheets Restaurants.


“Our accountants now spend around 2-3 hours reconciling invoices depending on the time of the month.” This has saved them between 8 and 12 hours every month. 
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How ESMS Cut Admin Time in Half with AP Automation

Lesley, Finance Manager at ESMS shared her perspective of the ESMS 7 person finance team, who are "heading into challenging times". 

By implementing customisable, intuitive accounts payable automation software to use alongside passFINANCE, ESMS has cut admin time in half and avoided "repetitive and error-prone" work.
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Kicking Paper To Touch: Ulster Rugby's Automation Journey

Claire, Finance Manager at Ulster Rugby shared that since implementing Lightyear, "It's meant that we have been able to go paperless and digital, which is great from efficiency but also from an audit perspective."


By leveraging Lightyear, Ulster Rugby has optimised efficiency across the board.
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"The thing that I like the most about Lightyear is that you listen to the issues we’re having and make the customization's needed.” 
- Jeanette Sumruld, Senior Accounting Manager

As a result of rapid growth, WhiteWater faced operational challenges, particularly with manually managing high volumes of invoices. In response, they sought an accounts payable automation solution that would streamline processes, fully integrate with Sage Intacct and support the businesses long-term goals.
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“Lightyear is easy to use and provides many functions that enable us to save time processing invoices and maintain our POS data to ensure pricing integrity.”
 - Yvonne Sutton, Accounts Manager

Flinders General Store prides itself on bringing customers a wide variety of local and imported produce from around the world. Tasked with managing a high volume of inventory, the finance team, who use Xero as their accountancy software, were manually processing hundreds of invoices each month. 
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“Although there was an initial cost to the system, it’s worth it as we avoid mundane tasks and can focus on more impactful work instead."
​- Barry Casey, Head of Finance


Come on the journey of Healthcare Ireland Group who, redefined what it means to be efficient. Discover how embracing AP automation not only streamlined their financial processes but also paved the way for substantial organisational growth.


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"What Lightyear does is brilliant. It has completely transformed our invoice processing. We've taken our manual data inputting from 30 hours  per week to 5." 
​- Naomi Cronk, Finance Controller

Care provider Stonehaven Care Group was experiencing difficulty trying to manage a paper-heavy invoicing process. Lightyear helped the business reinforce its approval process and reduce the finance team’s weekly invoice processing from 30 hours to 5, allowing them to prioritise more valuable tasks.
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We needed a solution that was fast, accessible, cost-effective, and could seamlessly integrate into our existing business."
- David Cox

Curtin Heritage Living experienced a significant shift in its financial operations by leveraging AP automation solutions. The success of AP automation is a testament to the potential impact of technology in the aged care industry. 
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“Lightyear has been able to reduce bookkeeping time by between 40-50% purely because of data entry. There is no manual entry now, which has allowed my bookkeeper to get the accounts up to virtually a live situation each month, where previously we would have been 3-4 months in arrears. It is huge for us!"

We spoke with Jonny Poots owner/manager to find out how they use Lightyear to get live payables data. 

 Goli are an inventive, people-focused nutrition company who believe that happiness and wellness go hand in hand. It’s their goal to help you reach your nutrition goals while enjoying your daily supplements. 


Lightyear are their latest Accounts payable partner as their previous solution was unable to scale correctly with the growth of the business.  They incurred problems with  approval timelines and data accuracy. After a lot of research they decided to move forward with Lightyear.


Lightyear spoke to Assistant Controller Mohit, who was happy to answer a few questions for us.


Why did you choose us to solve your challenges? 

"Our interactions with Lightyear were very impressive and you developed a feature rich platform which appeared to solve all our problems for a reasonable cost"


How has Lightyear solved your original challenges?

"Lightyear automated our data entry and invoice approval process, we have gotten back so much of our time and we no longer have to waste time hunting down invoices or correcting human error. We save at least $100-200/month using lightyear and it scales with us."


What would you say to someone to recommend Lightyear to them?

"This solution is a complete no brainer, I would recommend any business subscribe to automate their AP processes, it's a 5/5 star software."


“Our Finance team love Lightyear. It is easy to use, and the customer service is excellent”  - Claire Keating

Since Cedar Foundation implemented Lightyear they have reduced manual data entry from 30+ hours to less than 2 as well as reduced their payment cycle from up to 15 days to less than 5.
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"I love that Lightyear has provided a solution that is easy to use and enables our team to run their own costing reports" - Tara Osborn

Before implementing Lightyear, Wishlist faced multiple challenges with its AP process. Wishlist’s accounts team spent upwards of 30 hours per month manually entering invoices into MYOB. This process was error-prone and costly. 
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"Lightyear has brought together all functions of AP processing in a user-intuitive way"- Harrison Wood

The Reddrop Group is a leading multi-store Supermarket Group that has established a strong presence within the Supermarket Retail Industry in Australia. They faced significant challenges with their accounts payable process, costing them valuable time.
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"Lightyear is a cutting edge technology"

 Sophie (Pizza Pilgrims Financial Director).

We spoke with both the Financial Director Sophie and the Financial Controller Laura of Pizza Pilgrims, to get their perspective on why they chose Lightyear and more importantly, why they stay with us.
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“Lightyear saves so much manual labour and the duplicate flagging is a must!”  - Margaret Donnelly

"Since implementing Lightyear into our business over 2 years ago, the efficiency of our AP department has increased by 80% due to the ease of searching data, exporting into MYOB. It is a very slick process from start to finish."
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"Get on board with Lightyear, it is a very effective solution for AP processing, it's a great product and you will not be disappointed."

What were the pain points you needed Lightyear to solve?
To efficiently and effectively manage our accounts payable processes.
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"Its real time, it creates a faster turnaround with the ability to retrieve  a copy of the invoice at a touch of a button"

Since implementing Lightyear Dean Close have been able to get budgeting under control, save 30% on costs and increase efficiencies by 85%.

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"Easy to use & approve bills & export to Xero" - Lynley Pryde

Launch was "launched" in 2015 and I took over the ownership in 2018. I needed a solution that would reduce data entry and allow clients to approve their bills.

We spoke with Bookkeeper Lynley Pryde to catch up on all the changes to Launch since she has implemented Lightyear.
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"Lightyear compliments accounts payable process improvement perfectly"

Bilanz have been utilising Lightyear since early 2021 and are enjoying the benefits of the worlds best automated accounts payable solution.

We spoke with Anneliese Mauritz who is the Director at Bilanz.
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Optimising AP processes, reducing costs & reclaiming more than 80% of manual entry time

St Basil's have been using Lightyear since July 2020 and have enjoyed 30+% reduction in AP costs, up to 50% increase in efficiency of financial reporting and much more.



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95% of time reclaimed with Archive Search, 80% decrease in bill approval time & 50+% reduction in Financial Reporting time

The Royce Aged Care have seen marked improvements in their business processes and functions since implementing Lightyear in 2020.

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Streamlining AP processing and removing human error

Sonnel Hospitality have multiple hotels across Australia and have been using Lightyear since mid 2020 to more efficiently and effectively manage their AP processes.

We spoke with Sanjay de Silva who is the Compliance Officer & Stocktake Manager for Nelson Meers Hotel Group.
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Quantaco Australia level up their service offering with AP automation.

Quantaco Australia have been using Lightyear with several hundred hospitality clients since September 2018.


We spoke with Anthony Sullivan, Lead Partner of Hospitality to get the lowdown.




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Improving productivity and reporting in Accounts Payable

The Loddon Foundation have been using Lightyear to speed up the processing of the supplier bills, utilising many of our automation features including our intelligent rules automation. 

We spoke with Chris Wells, Chartered Accountant with the Loddon Foundation to find out how Lightyear is adding value to their business...
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